Privacy Policy — Laxmi Software Chatbot

Last Updated: 27 November 2025

Welcome to Laxmi Software Chatbot (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, and protect your information when you use our service available at: https://laxmisoftware.com/chatbot/

1. Information We Collect

a) Information You Provide

We may collect the following when you interact with the chatbot:

Messages and queries you type
Name, email, or contact details (if you provide them voluntarily)
Feedback or support requests

b) Automatically Collected Information

We may automatically collect:

Device information (browser, OS, device type)
IP address
Usage logs (date, time, pages accessed)
Cookies or similar technologies

2. How We Use Your Information

We use collected data to:

Provide chatbot responses and improve accuracy
Enhance user experience and app performance
Fix errors and improve features
Communicate with you for support
Protect against unauthorized or harmful activity

3. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information.

We may share data only in these cases:

With trusted service providers (hosting, analytics)
To comply with legal obligations
To investigate misuse or security issues

All third-party partners follow strict privacy and security standards.

4. Data Security

We use industry-standard security practices to protect your data from unauthorized access, loss, misuse, modification or disclosure. However, no online system is 100% secure.

5. Cookies & Tracking

Our website may use cookies to improve performance, save user preferences, and analyze usage patterns. You can disable cookies in your browser settings.

6. Your Rights

You have the right to:

Request access to your data
Request correction of inaccurate information
Request deletion of stored data
Withdraw consent (where applicable)

To request any of these actions, contact us using the email below.

7. Third-Party Services

Our service may use third-party tools (e.g., analytics, hosting providers). These services have their own privacy policies, and we are not responsible for their practices.

8. Children’s Privacy

Our service is not intended for children under 13. We do not knowingly collect children’s data.

9. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a new “Last Updated” date.

10. Contact Us

If you have questions or requests, contact us:

Email: cpb753@gmail.com
Website: https://laxmisoftware.com/chatbot/