Aapke saare sawaal, ek jagah — LaxmiSoft ERP ke baare mein sab kuch jaaniye.
General Questions
What is LaxmiSoft ERP and who is it for?+
LaxmiSoft ERP is an all-in-one ERP & CRM platform built specifically for Indian SMEs. It covers finance, CRM, HRM, inventory, projects, and AI-powered analytics. Ideal for businesses with 1-500+ employees across retail, manufacturing, trading, and services sectors.
Is LaxmiSoft ERP only for Indian businesses?+
While LaxmiSoft ERP is built primarily for Indian businesses with GST compliance, multi-currency support, and Indian tax regulations, it can be used by any business globally. Our platform supports multiple languages including English, Hindi, Marathi, Gujarati, Tamil, and Telugu.
Can I use LaxmiSoft ERP if I'm not technical?+
Absolutely! LaxmiSoft ERP is designed for non-technical users. The interface is intuitive, and we provide full training and onboarding support. Most users become productive within a day.
How is LaxmiSoft ERP different from Tally?+
Unlike Tally which is primarily accounting software, LaxmiSoft ERP is a complete business management platform. We offer 80+ modules including CRM, HRM, inventory, project management, and AI-powered analytics. We also provide WhatsApp integration, mobile apps, and real-time multi-location support.
Is LaxmiSoft ERP cloud-based or on-premise?+
LaxmiSoft ERP is primarily cloud-based, accessible from anywhere on any device. For Enterprise customers, we also offer on-premise deployment options. All plans include automatic backups, security updates, and 99.9% uptime SLA.
Can I access LaxmiSoft ERP on mobile?+
Yes! LaxmiSoft ERP is fully responsive on all devices. We also offer native iOS and Android apps for on-the-go access to key features like approvals, sales tracking, and real-time reports.
Does LaxmiSoft ERP support multiple languages?+
Yes, LaxmiSoft ERP supports English, Hindi, Marathi, Gujarati, Tamil, Telugu, and more. The interface, invoices, and reports can be generated in your preferred language.
Can multiple users work simultaneously?+
Yes! LaxmiSoft ERP supports unlimited concurrent users with role-based access control. Each user gets their own login with permissions tailored to their role.
Pricing & Plans
How much does LaxmiSoft ERP cost?+
Plans start at Rs.999/month (Starter), Rs.2,999/month (Growth), Rs.7,999/month (Professional), and custom Enterprise pricing. Save 20% with annual billing. Startups under 2 years get 50% off for first 6 months.
Is there a free trial available?+
Yes! We offer a 7-day free trial with full access to all features. No credit card required. You can also request a personalized demo with our team.
Can I upgrade or downgrade my plan?+
Yes, you can upgrade or downgrade anytime. Upgrades are instant. Downgrades take effect at the next billing cycle. No penalty fees for changing plans.
Features & Modules
Is LaxmiSoft ERP GST-ready?+
Yes! Fully GST-compliant with B2B, B2C, exports, reverse charge, credit notes, debit notes, and auto-GST calculation. E-invoicing and e-way bill integration coming soon.
Does it support WhatsApp integration?+
Yes! Send invoices, payment reminders, and order updates directly via WhatsApp. Customers can also interact with your business through WhatsApp.
Can I manage multiple companies?+
Professional and Enterprise plans support multi-company management from a single login. Each company can have its own settings, users, and reports.
Does it have payroll processing?+
Yes! Growth and above plans include complete payroll processing - salary structures, deductions, TDS, PF, ESI calculations, and payslip generation.
Can I track inventory across multiple warehouses?+
Yes! Multi-warehouse support with real-time stock tracking, transfers between locations, batch/serial tracking, and auto reorder alerts.
Does it have AI features?+
Professional and Enterprise plans include AI-powered sales forecasting, inventory demand prediction, anomaly detection, customer behavior insights, and smart KPI dashboards.
Can I generate financial reports?+
Yes! Comprehensive financial reports including P&L, balance sheet, cash flow, GST reports, tax reports, and customizable dashboards with drill-down capabilities.
Does it integrate with e-commerce platforms?+
Yes! Professional plan includes e-commerce integration with Shopify, WooCommerce, Amazon, and Flipkart. Sync orders, inventory, and customer data automatically.
Can I create custom invoices?+
Yes! Customizable invoice templates with your logo, branding, and custom fields. Supports GST invoices, proforma invoices, credit notes, and more.
Does it have a customer portal?+
Yes! Give your customers self-service access to view orders, invoices, payment history, and raise support tickets through the customer portal.
Setup & Onboarding
How long does it take to set up?+
Most businesses go live within 24-48 hours. Our team handles setup, data migration, and training. Complex migrations may take up to 1 week.
Do you help with data migration?+
Yes! Our team assists with migrating data from Tally, Excel, or other systems. We ensure a smooth transition with zero data loss.
Is training provided?+
Yes! All plans include onboarding training via video calls. We also provide video tutorials, documentation, and ongoing support.
Can I import data from Excel or CSV?+
Yes! Bulk import customers, products, inventory, and transactions from Excel or CSV files. Our team can help with complex imports.
Security & Data
Is my data secure?+
Yes! 256-bit AES encryption, role-based access control, 2FA, audit logs, and ISO-certified servers in India. Daily automated backups with point-in-time recovery.
Where is my data stored?+
Your data is stored on ISO-certified servers located in India, ensuring compliance with Indian data protection laws.
Can I export my data?+
Yes! You can export all your data anytime in Excel, CSV, or PDF formats. We believe in complete data portability - no lock-in.
Do you have backups?+
Yes! Automated daily backups with point-in-time recovery. We maintain 30 days of backup history for all plans.